Privacy Policy

Effective Date: 12/09/2024

At AeScraft, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website, purchase our products, or communicate with us.

1. Information We Collect

We collect the following types of information:

A. Information You Provide Directly

  • Account Details: Name, email, password, and login credentials for account creation.
  • Order Information: Shipping and billing addresses, phone numbers, payment information, and purchase history.
  • Customer Support: Information shared when you contact us for assistance.
  • Marketing Preferences: Your subscription choices for newsletters, offers, and promotions.

B. Information Collected Automatically

  • Device and Usage Data: IP address, browser type, device details, operating system, and referring URLs.
  • Cookies and Tracking Technologies: Data about your browsing behavior on our website, such as pages visited, time spent, and items added to your cart.

C. Information from Third Parties

  • Service Providers: Payment processors, shipping companies, and analytics providers may share data to fulfill orders and improve services.
  • Advertising Partners: Information about your interactions with our ads.

2. How We Use Your Information

We use your information for the following purposes:

A. To Provide Services

  • Fulfill orders and process payments.
  • Deliver products and services to your address.
  • Provide customer support and resolve issues.

B. To Improve Our Website

  • Analyze user behavior to optimize the shopping experience.
  • Test and implement new features.

C. Marketing and Communication

  • Send promotional emails, newsletters, and exclusive offers (with your consent).
  • Personalize your experience with tailored recommendations.

D. Security and Compliance

  • Prevent fraud, unauthorized access, and breaches.
  • Comply with legal obligations and enforce our Terms of Service.

3. Sharing Your Information

We share information only when necessary:

  • Service Providers: Shipping companies, payment processors, and IT providers.
  • Marketing Partners: Third-party advertisers who assist with targeted campaigns.
  • Legal Compliance: When required to comply with laws, regulations, or court orders.

We do not sell your personal data to third parties.

4. Cookies and Tracking Technologies

Cookies help us:

  • Remember your preferences.
  • Provide a seamless shopping experience.
  • Offer relevant ads through remarketing campaigns.

You can control cookies through your browser settings. However, disabling cookies may limit certain features on our site.

5. Data Security

We take security seriously and implement:

  • SSL Encryption: For secure online transactions.
  • Restricted Access: To sensitive data, ensuring only authorized personnel can access it.
  • Regular Audits: To identify and address vulnerabilities.

No system is completely secure, and we recommend protecting your account credentials.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access and Review: Request a copy of the personal data we hold about you.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information.
  • Opt-Out: Withdraw consent for marketing communications at any time.

To exercise your rights, contact us at [Insert Contact Email].

7. Children’s Privacy

Our website is not intended for individuals under 16. We do not knowingly collect data from children. If we learn that we have collected data from a minor, we will delete it promptly.

8. International Data Transfers

AeScraft operates globally, and your data may be transferred to countries outside your residence. When doing so, we ensure compliance with applicable data protection laws.

9. Retention Period

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Afterward, we securely delete or anonymize the data.

10. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on our site with the revised effective date.

11. Contact Information

For questions or concerns about this Privacy Policy, please contact us:

  • Email: support@aescraft.com
  • Phone: +1 4702093566

Thank you for trusting AeScraft with your personal information. We are committed to maintaining your privacy and delivering an exceptional shopping experience.